Reviewer attributes enable you to capture insights into your customers.
*This feature is only available on our Growing Business Plan
Getting Started
- Log in to REVIEWS.io Dash
- Navigate to >> Reviews Setup >>
- Edit ReviewCompany Review Setup or Product Product Reviews Setup
- Click >> Edit review Collector Page
- Select >> Company Reviews or Product Reviews tab
* Please note you can move the attributes up and down using the arrows on the left.
Add Reviews Attributes by clicking on types of attributes
There are different types of reviewer attributes:
- Choice: Customers can select single attribute from multiple options.
- Centered Select : Great for measuring deviation from standard.
- Multiple Choice: Customers can select multiple attributes from multiple options.
- Text: Add/edit additional free text questions.
- Yes / No : Customers must select a single option.
Choice
Customers can select a single attribute from multiple options, these are great for when you'd like to capture a single, specific insight, most commonly, a customer insight.
Eg: My height, My Age, My Weight
Eg: Personal Use, Gift
Multiple Choice
Multiple Choice attributes are best to be used for additional questions for products or services
Centered Select
Great for capturing insights about product dimensions where there is an existing standard and you are interested in measuring deviation from this standard.
Yes / No
Allows customers to answer customers with a simple Yes or No option.
Free Text
Allows you to ask reviewer questions where they can answer a detailed reply.
