Collect company reviews in store or on-site, The in-store collection is great for any customer-facing business and allows quick review collection on the spot.
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In-store reviews are beneficial to a whole host of sectors, big and small. Companies using the In-store collection can make the most of their foot traffic in their brick-and-mortar stores, helping to boost their review rates and response conversion.

This can be extremely helpful for those who don't see as many returning customers and can't afford for some reviews to slip through the net.

The In-store app requests the customer's name, email & order Information. Once this has been entered they have the option to submit the review straight away, or they can request a review invite to to be sent to their inbox to review later 👇

Once the In-store app is set up, you are able to append your branch names to the URL. This is useful if you have multiple locations that your business operates in, so you know exactly where your reviews are coming from, and how each branch is performing.

To do this you just need to add:

to the end of your in-store URL.

When reviews are left via the in-store app we will send the author an email asking them to verify their review. Once they have verified this, we will then publish the review publically and display this as a verified review. Until this point, it will display in the dashboard as moderated.