Influence is a solution consisting of three parts, Discover, Engage and Publish.  It's a suite of tools designed for businesses to leverage influential customers and non-customer content on Instagram to increase reach, engagement, and revenue.

Influence: Discover allows you to find customers, reviewers, and mentions of your company on Instagram, and provides you with a feed of Instagram activity from these users.

Requirements

  • Active REVIEWS.io account

  • Active Instagram Business account

  • Active Facebook Business account

  • Instagram Influence Bolt-on

Navigation

  • Log in to REVIEWS.io

  • Navigate to Influence >> Discover

Instructions

How to use Influence: Discover

  • If you haven't already connected your Instagram account, click log in with Facebook

  • In the Facebook popup, click Continue

  • In the next screen, click OK

  • Once connected, you'll see your Instagram account in the top right of the screen, and the content will populate on the left of the screen.

The left side of your screen shows all the influencers we have identified who have interacted with your business.

Filtering

The top bar of your screen allows you to filter this list using any criteria you choose.

  • You can order the list by a number of followers or the date.

  • You can further filter by Instagram category.  

  • Categories are sourced from the self-attributed categories chosen by Instagram users.

  • Filter by Instagram verified or not verified users here.

  • Filter by location by clicking on flags in this panel. Location is sourced from the geo-location attributed to an individual Instagram post at the time it was posted by the influencer.

  • Filter by activity on Reviews.io in this panel, including purchases, company, product, and local reviews.

Getting detailed information

Click on an influencer and you'll see more information, including when they shopped with you, whether you have sent them a review invitation, their number of followers, their contact details, and more detailed statistics.

There is no minimum follower count for your customer to appear in this list.  As long as they have an Instagram account you'll be able to see their details.

Related Links

Influence - Engage

Influence - Publish

Influence Overview

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