• This feature is only available on Professional and above Plans

  • In order to access this feature you would need to activate the 'Salesforce' & 'Dynamic Link' bolt on from our Subscription page which you can find here.


  • Navigate to Service Setup

  • Search for Field Service Mobile Settings in Quick Find.

  • Click your Field Service Mobile Settings label.

  • Add an App Extension

  • Set type to be iOS or Android, or create an app extension for each.

  • Enter your generated Dynamic Link as the Launch Value.

  • Enter a label e.g. Write a Review.

  • Enter a name e.g. Review.

  • Enter Scoped To Object Types. (This is a comma separated list of where you want the Write a Review extension to appear in your Field Service Lightning Mobile App e.g. WorkOrder,ServiceAppointment.)

  • Click Save

Your Write a Review extension will appear in your 

.The customer will be invited to write a review.

Salesforce Support Enquiry Form

Need more help?
If you have any specific questions or require any further help, we have also created a SalesForce & support form.

Please click here to log a support ticket for Salesforce Integration (Google Forms)

Did this answer your question?