Our policy is and always has been that we will never tolerate any business abusing our system through collection or publishing of fake reviews. We have robust systems in place to identify and combat fake reviews.
Sadly, from time to time we do identify businesses that try to abuse our system. Our policy is always to terminate our business arrangement with those companies and remove any fraudulent reviews.
If you have any concerns about the validity of any review visible on Reviews.io then email our moderation team at firstname.lastname@example.org and we will conduct a full and impartial investigation.