If your review has been moderated and you have followed our review policy outlined in our General Guidelines article, send an email to support@reviews.io with details of your transaction, the email address you supplied when you wrote the review, and the name of the company you reviewed.

As a reminder of our review policy, in general your review must follow the guidelines below:-

  • You are a verified customer of a business with proof of purchase

  • Your review does not contain profanity or other objectionable content

  • Your review does not contain the names of individuals of a particular business

  • Your review is factually correct

As stated above, genuine verified reviews that follow these guidelines will never be removed.  Unverified reviews may under certain circumstances be removed. If you have had an unverified review removed, please forward the details and your proof of purchase to support@reviews.io and it will be reinstated provided it follows our guidelines.

Did this answer your question?