Navigation

  • Head to Integrations on the left of your dashboard.

  • Select Klaviyo from the sub-menu.


Klaviyo Integration

Firstly, you will need to connect Klaviyo to Influence.io by adding your API keys.

Your API keys can be found here within Klaviyo

Be sure to create a new Private API key and title it 'Influence.io'.

Once you have done so, paste your public API key and private API key in the Klaviyo integration tab in Influence.io.


Klaviyo Documentation

Properties

We sent the following properties to Klaviyo into your customer profiles for segmentation and analysis.

  • Influence.io Point Balance

  • Influence.io Tier ID

  • Influence.io Tier Title

Events

We sent the following event to Klaviyo to be used as trigger for segmentation and flow creation.

Event Name

Event Data

Description

Influence.io Earned Points

action

A description of the action, usually the title of the earn rule e.g. Place order

points

Points earned formatted with your custom points name

$value

Points earned in raw numeric format

Influence.io Redeemed Points

action

A description of the action, usually the title of the redeem rule e.g. 20% off coupon

points

Points spent formatted with your custom points name

rewardCode

The discount code

$value

Points spent in raw numeric format

Influence.io Changed Tier

tierId

The ID of the tier

tierName

The name of the tier

description

A description of why the customer's tier changed e.g. Manually changed tier

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