Requirements
⭐️ This is available on the Professional plan and above
Navigation
Log into your REVIEWS.io account and click on 'Surveys'
Instructions
📝 Creating & Managing Surveys
In order to create your first survey, go to the “Surveys” page which can be found in the navigation menu.
Next, click on the “Create Survey” button and configure the survey according to your requirements.
You can set the survey rating to be emojis, thumbs up/down, stars or NPS buttons 👇
Alternatively, there are numerous pre-made survey templates that you can select and customise to meet your needs. When creating a survey as seen below, there will be multiple 'popular' surveys to choose from.
⚙️ Installing Survey Widget
Every survey has its own unique “widget installation code”. This allows users to embed different surveys on different pages.
In order to install the widget, click the “Get Code” button, copy the provided code and include it on the website pages where you want the survey widget to appear.
You can pass various metadata to survey widgets. For example, it's possible to attach customer, product and other information to survey responses. Custom tags are supported as well.
🎨 Customising Survey Widget Design
You can also customise styles by using the Survey Widget editor.
To access the widget editor, click on 'Edit Widget Design' and this will take you through the customisable options.
Note: The same widget design is used for all the surveys that you embed on your website.
Similar to our other widgets, the Survey Widget is flexible as it supports different types of ratings and colour schemes.
You can also adjust the widget positioning and sizing to tailor it to your website’s design.
The survey widget can also be positioned as an inline popup or expanded form.
Embedding Survey Widget onto Checkout Page (SHOPIFY ONLY)
Shopify clients can automatically add surveys to their checkout pages.
This would not require you to copy/paste the code as the widget can be injected automatically 👇