There are multiple ways you can allow your customers to earn points. This article will explain how you can set all of these up.

From the menu in the dashboard select Loyalty Programs >> Earn & Redeem

To create a new rule, you need to press the Add option to Redeem

There are certain options which are universal across all Redeem rules

This controls the status of the Redeem rule, and if customers will be awarded for completing the action.

Note: This option is dependent on the status of the earn & redeem section. If you have set the redeem rule to active, but have disabled the program, customers won’t receive points for this.

The title of this will determine how the Redeem rule is displayed within emails, widgets & analytics.

This allows you to define the icon that displays within the widget, you can include custom icons to make the platform completely custom to your band.

You can add a Prefix to the discount codes, if you want to add further tracking to see where your discount codes are being generated from.

You can define the amount the maximum discount you’re offering to your customers on the shipping price. This can be useful if you offer express shipping, but only want to offer the discount on standard shipping, or offer express shipping at a higher point value.

You can determine the amount of points a specified discount is worth.

Setting the Increments of points allows your customers to determine how many points that they want to redeem. For example, if you set the discount to 100 points = £100, the customer could redeem 36 points for a £36 discount.

You can set this discount to only apply to specific collections if there are products that you don’t want to offer the discount on.

Note: If the collection you’re looking for isn’t appearing, you may need to sync your collection. You can do learn how to this: here

You can also set a minimum order amount for the discount code to be applicable for the customers basket.

You can determine the amount of points a specified discount is worth.

You can set this discount to only apply to specific collections if there are products that you don’t want to offer the discount on.

Note: If the collection you’re looking for isn’t appearing, you may need to sync your collection. You can do learn how to this here.

You can also set a minimum order amount for the discount code to be applicable for the customers basket.

Set the amount of points that are required for the specified discount on your chosen product

Define which product you want to apply the discount to.

Note: You will need to create a new rule for each product you want to offer a discount for. If the product you’re looking for isn’t appearing, you may need to sync your products. You can learn to do this here.