Point Settings

Change your point settings

Kai Jensen avatar
Written by Kai Jensen
Updated over a week ago

Introduction 📖

This article will explain the various point settings included within the Influence.io platform from what the points are called to their expiry!


✅ An active Influence.io account

Navigation 📍

Go to Loyalty Program >> Earn & Redeem

Instructions ⚙️

Point Titles

You can change the name of your points so that they are more on-brand. For example, if you change them to be “coins” customers would then be able to earn “100 coins” instead of the default “100 points” 👇

Point Expiry

You can also have customer points expire after:

  • 3 Months

  • 6 Months

  • 1 Year

  • 2 Years

This will cause customer points to expire after your specified time frame if there has been no account activity.

Point Expiry Notifications

You can setup notification emails to send to your customers before their points expire to try and re-engage them to your platform 👇

Did this answer your question?