⭐️ Grow or Plus Plan

If you prefer to use QR codes for review collection, these can be generated directly through the Reviews.io dashboard under the customer reviews settings.

Collect company reviews in-store or on-site, the in-store collection is great for any customer-facing business and allows quick review collection on the spot.
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In-store reviews are beneficial to a whole host of sectors, big and small. Companies using the In-store collection can make the most of their foot traffic in their brick-and-mortar stores, helping to boost their review rates and response conversion.

This can be extremely helpful for those who don't see as many returning customers and can't afford for some reviews to slip through the net.

The In-store app requests the customer's name, email & order Information. Once this has been entered they have the option to submit the review straight away, or they can request a review invite to to be sent to their inbox to review later 👇

In order to set up the In-Store App, you must go to Collection >> In-Store App you can then copy the In-Store App Link or Download the link as a QR code.

The option to set up a branch is featured beneath the In-Store App Link. When you have selected a branch for the link to use, the link will change slightly to include it and it will be clear to you that it has been updated.

When reviews are left via the in-store app we will send the author an email asking them to verify their review. Once they have verified this, we will then publish the review publically and display this as a verified review. Until this point, it will display in the dashboard as moderated.