FAQs and Video Guides

Our most popular Frequently Asked Questions in video answer format

4 articles in this collection
Written by Matt, Cam Andrew, and Mollie Herbert

REVIEWS.io Referral Program

A guide to referring brands to the REVIEWS.io platform.

Written by Cam Andrew
Updated over a week ago

Merchant Metrics Explained

This article is a breif explanation on merchant metrics which appear on your public profile page.

Written by Mollie Herbert
Updated over a week ago

Verified reviews and moderation FAQs

Policies and procedures regarding customer review content

Written by Matt
Updated over a week ago

Managing Negative Reviews

Negative or “unfair” reviews can be frustrating so here is a guide on how to manage them effectively to build trust with your customer.

Written by Mollie Herbert
Updated over a week ago