Introduction 📖
Flagging reviews as Incentivized is incredibly important to ensure that your customers understand the context about how a review has been collected.
Any review that has been written in exchange for a reward is considered an incentive, this includes (but is not limited to):
Discount Codes on future orders
Free Products in exchange for a review
Loyalty Points
Entries into giveaways
If you are offering incentives in exchange for reviews this must be in exchange for all reviews. You cannot only offer an incentive in exchange for a positive review
Requirements
⭐️ Available on all plans
Instructions ⚙️
Manually Marking Reviews as Incentivized
To manually mark a review as incentivized navigate to the Timeline & click into a product review. On the right-hand side you will see a Mark As Incentivized button if you click this, a modal will open asking you to confirm the action. Once confirmed, the review is marked as Incentivized
Automatically mark a review as Incentivised
Quick Invite
When queuing a quick invite there will be a Mark Review As Incentivized toggle. When you click this toggle, any reviews that are left as a result of the invitation will be marked as Incentivized automatically.
Publishing Incentivized Reviews
Public Profile Page
Any reviews which are marked as incentivzed will be displayed with an incentized badge on the public page. This will include a tool-tip to clarify what is considered an incentive.
