Your may avoid sending review invitations to certain email addresses by adding them to the blacklist. This can also be used for a wholesale customer scenario where you do not want to send your wholesale customers a review request.
Navigation 📍
Navigate to Settings >> Unsubscribe List ❌
Instructions ⚙️
Add a single email address or multiple email addresses separated by commas into the box, and click Add Emails. You can also use wildcards to block entire domains. For instance, entering *@exampledomain.com will block all emails sent to that domain.
If you have already Below is a list of emails that you have already added to you unsubscribe list. If you want to remove an email from the list (and be able to continue sending emails to that customer), click Delete next to the email address in the list.
Bulk Uploading Unsubscribe Lists
If you have a large number of customer email addresses you want to add to this list, please reach out via our live chat in the bottom right of your dashboard, and our team will be able to assist with this.
You can block specific addresses directly by adding them to the unsubscribe list using their exact email or by blocking an entire domain by using wildcards, such as *@exampledomain.com.
Blocking a domain
If you'd like to block a specific domain, please contact our live chat to arrange for you.
