Invitations
Manage your review invitation sending through our invitations guides.
By Maddox and 2 others3 authors23 articles
- Email Limit FAQHere are some common questions and their answers regarding your Email Limit
- Send Emails From Your Own Email AddressYou can enable email sending from your own address by following the instructions below.
- Review invitations not sending — troubleshooting guideStep-by-step guide to diagnosing and fixing review invitations that aren't sending, are stuck in progress, or showing as paused in Invitation History.
- How Review Invitations WorkAn overview of how review invitations are triggered, sent, and managed — covering flows, timing, plan limits, sending methods, and where to go when things go wrong.
- How to improve your review collection rateTips and strategies to increase the number of reviews you collect, from optimising send timing and templates to using follow-ups, SMS, and offline collection methods.
- Flow - Sending review invitations based on products purchasedHow to send Invitations based off of the Product Purchased
- Flow - Sending review invitations based on countryHow to send Geographically Based Invitations!
- Flow - Follow Up Photo / Video Review RequestHow to send a follow up Photo / Video Review request once your customer leaves a review.
- Flow - Follow Up Review Requests via Email or SMSHow to send a follow up SMS or Email if your customer has not replied.
- Create Invite FlowsCreate Automated Review Invite Flows
- Flow - Requesting Third-Party Reviews
- Alternative BCC Review Invitation EmailsSend a blind-carbon-copy order confirmations emails to us and we'll extract customer data for review collection
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How to prevent certain addresses receiving invites & block specific words