Reviews.io is a Google-licensed Review Partner, this means that the company reviews you collect from your customers on our platform do give you the eligibility to show stars in your Google Paid Ads

Requirements

  • This feature is available on all plans.

  • Collect at least 100 verified Company level reviews - Google wants quality reviews that give valuable insight into your business performance.

  • Collected within a 12-month period, per country - the 100 reviews need to be collected for the country the ad campaign is targeted at, and the 12 month period is rolling.

  • Total reviews need an average score of at least 3.5 out of 5.

  • The Review will need to meet certain requirements set by Google such as being a verified review with proof of purchase. The review must not contain profanity. The review also cannot contain any names of individuals or businesses.

  • Verified collection methods include queued invites using:
    - an e-commerce plugin
    - BCC Integration
    - API
    - Or a Dynamic Link from your own email server (Bolt On Required)

FAQ's

  • Can I check how many eligible reviews for my targeted country I have from within My Review.io dashboard?

    Yes, you can view your current total for each country. This can be viewed on the homepage of the dashboard on the right hand side. (Please Note: Your review counts are not indexed by Google in real-time, therefore you will see a discrepancy between the reviews in your REVIEWS.io dashboard and the Google Seller Ratings page):



  • I have achieved the seller rating requirements however my Reviews are not showing on Google? Do you know why?

    This can happen for the following reasons below:

    • You're performing multiple searches from your own IP for the same keywords - If you spam Google search over and over again looking for your ads or extensions, Google will stop showing them to you, so don't be over-zealous in checking if they exist.

    • Google is deciding when to show your Seller Ratings - Time of day may be a factor in Google's decision to show your seller ratings, so if they're not there, try again a bit later on. Vary your keywords also, because different keywords have different intent.

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