Cancelling your REVIEWS.io subscription does not delete your reviews. Here's a full breakdown of what happens to your data and features once your account is cancelled.
Your reviews
Collected reviews are kept. All reviews tied to your account remain — they are not deleted when you cancel.
Replying to reviews is disabled. You lose the ability to respond to reviews unless you re-subscribe.
New review collection stops. Any review invites queued or in progress at the time of cancellation will not be sent or received.
Your widgets
Review widgets on your website will stop displaying once your account is cancelled.
You should remove widget code from your site to avoid broken displays.
Your billing
No further charges are made after cancellation.
If your current billing period has already been paid, your account stays active until that period ends.
A 30-day notice period applies — any payment due within this window will be processed as your final charge.
Re-subscribing
You can re-subscribe at any time. Your collected reviews will still be available when you return. Contact support if you need help restoring your account.
Want to cancel? See How to cancel your REVIEWS.io subscription for step-by-step instructions.