REVIEWS.io Support Centre

Account

Articles to assist with account settings

By Maddox and 2 others3 authors16 articles

Event LogTrack actions made by your team within your account

How to set up Multi-Store Log InThis guide will show you how to switch seamlessly between multiple accounts with one user

Feature Requests & FeedbackLearn how you can help us better the platform and request features

Can't log in to your REVIEWS.io account — troubleshooting guideStep-by-step guide to resolving REVIEWS.io login issues, covering password reset, Google SSO, account verification, suspended accounts, and new account activation.

What happens to your reviews and data after cancellationExplains what happens to your collected reviews, widgets, queued invites, and account settings when you cancel your REVIEWS.io subscription.

Multi User Functionality

Setting up SAML 2.0

Multi-Account User PrivilegesAccess multiple REVIEWS.io accounts using the same email address and password, making it easy to log into different accounts seamlessly.

Manage Logins, Roles and PermissionsCreate new users and change their user access permissions

Settings

Personal PreferencesCustomise your Personal Preferences and access your Notification Centre.

BillingView invoices and update your payment card.

How to cancel your REVIEWS.io accountCancellation notification and policy

Edit Profile InformationUpdate your account information contact and login details

Branch Management

Manual Branch Creation & ManagementYou may collect reviews for individual branches of your store

Automated Branch Creation & SetupImplementing Automating branches

Manage Locations (Branches)You may collect reviews for individual branches of your store

Notifications

Review Notification SettingDetermine how you are informed about incoming reviews