Requirements
⭐️ This is only available on the Plus plan!
We do support any IdP, but we don't have documentation for all providers since there's so many. Setup should be similar to the documentation with have for Google and Okta. If you have any trouble getting starting, please contact our support team using our chat widget.
Identity Provider SSO URL
Identity Provider Issuer
Certificate (Download this and upload with the REVIEWS.io dashboard link)
FAQ
Will users be able to login with a password anymore?
Will users be able to login with a password anymore?
No, password login is disabled as soon as SAML login is enabled.
Will SAML login go into effect immediately?
Will SAML login go into effect immediately?
Existing user sessions will be valid for up to 7 days. Ask each of your users to log out and log back into REVIEWS.io to force them to immediately start using SAML login.
Click below to access instructions 👇
Create a new REVIEWS.io application in Google
From the 'Apps' section of your google account's admin interface, select 'Add custom SAML app':
Name the app "REVIEWS.io"
Configure the app with the following details:
ACS URL: https://dash.reviews.io/auth/saml2/my-company-io/callback (Replace Bold text with your Store ID)
Entity ID: https://dash.reviews.io/auth/saml2
Check the 'signed response' button
Set EMAIL as the Name ID format
Configure SAML attributes:
You can configure Google to send attributes about each user to REVIEWS.io that will be synced on login. REVIEWS.io supports the following attributes:
Click the 'Download Metadata' button and upload it in the section below
Create a new REVIEWS.io application in Okta
In the Admin area of your Okta account, go to 'Applications' and select 'Create App Integration'. In the popup, select 'SAML 2.0'
Name the app 'REVIEWS.io' and click 'Next'
Configure the app with the following details:
Entity ID: https://dash.reviews.io/auth/saml2
Set 'EmailAddress' as the 'Name ID format'
Set 'Email' as the 'Application username'
Configure Attribute Statements:
Fill in the feedback form and click 'Finish'
Copy the Metadata URL and paste it below
Click the 'Download Metadata' button and upload within the SAML settings page. Our support team will then confirm with you once the setup has been completed and is ready for use.
