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Alloy Automation

Automatically Collect and Reward Review Collection with Alloy

Mollie Herbert avatar
Written by Mollie Herbert
Updated over 4 months ago

It is important to encourage reviews, and reward customers when they leave positive reviews. You’ll be able to do this with our Alloy integration & automatically trigger actions in 100+ apps and platforms from events in your REVIEWS.IO dash.


Requirements

⭐️ Active REVIEWS.IO account

✅ Active Alloy account


How does the integration work?

You can use Alloy Automation to trigger workflows from your REVIEWS.IO account. Then, create actions in the apps and platforms that are connected to Alloy.

For example, if a review is given, you can trigger actions in any of the integrations.

The specific events you can use to trigger actions in other apps are:

  • When a customer leaves a company or product review.

  • When a customer leaves a negative company or product review.

When a customer leaves a positive company or product review.

  • When a negative product review is submitted, automatically create a customer support ticket in Gorgias

  • When a positive product review is submitted, automatically send a discount code via email or SMS

  • When a negative company review is given, automatically send an email

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