✅ An active Omnisend account.

⭐️ An active REVIEWS.IO account.

Flow Sequences

For more control over your data, integrate with Omnisend through our invitation flow feature. Simply add an Integration step after sending an email, select "Send to Omnisend" and add your Omnisend API Key.

When a review is submitted after the integration has been enabled, a "Custom Event" customer's profile in Omnisend. Custom events can be used in Automation Workflows. Our automation also adds tags (using the same names as our events) to your customer's profile, which can be used to create Segments in Omnisend.

The following events and tags will be pushed to Omnisend customer's profile:

In order to send review requests from Omnisend, you will need to ensure you have integrated with Omnisend by following the steps above.

Once you have done so, a custom property will be pushed into your Omnisend account, which can be placed into your automation and workflow email sequences, so you are sending your review requests directly from Omnisend.

If you require assistance with setup, please do not hesitate to reach out to our team via live chat; we are happy to help.

You are able to add the Dynamic Link into your Omnisend emails to ask customers for a review directly from Omnisend.

You can do so by adding either of the links below:

https://www.reviews.io/store/landing_new_review?store=YOURSTOREURLHERE&user=[[contact.first_name]]&email=[[contact.email]]&type=company&order_id=[[event.raw.order_number]]

https://www.reviews.io/store/landing_new_review?store=YOURSTOREURLHERE&user=[[contact.first_name]]&email=[[contact.email]]&type=product&order_id=[[event.raw.order_number]]

https://www.reviews.io/store/landing_new_review?store=YOURSTOREURLHERE&user=[[contact.first_name]]&email=[[contact.email]]&type=combined&order_id=[[event.raw.order_number]]

You would just need to pause your email sending from REVIEWS.IO from within your Invitation History.

By queuing the invitations in our system as well as Omnisend, we can look up the order ID in our invitation table and find the correct products so will only work if the order ID in our system is the same as in Omnisend.