Active REVIEWS.io account
Navigate to Publishing >> Publishing Settings
The settings on this page determine what is visible on your company profile page, the page on REVIEWS.io which shows your reviews publicly.
'Visit Website' link
Determines whether the following link appears on your profile page.
Write a review form
Determines whether users can write their reviews directly on your page without invitation. Reviews written without invitation do not count towards Google Seller rating requirements.
IMPORTANT: The write a review toggle is only available for the Growing Business and Enterprise plan.
Show company contact details
Toggle company contact details with this option.
Customer name format
Choose how customer names show on your website. Use the drop-down menu for options.
Shorten surname (e.g Joe B)
Shorten first name (e.g J Bloggs)
Don't show customer names
Partially star customer names e.g (Joe B••••)
If this section is filled in, the information will appear on your profile page in a panel on the left.
Hide review dates
If this option is checked, no dates will appear against your reviews. Customers like to see recent and relevant reviews so we would advise not using this option.
Report a Review
Click on the flag button under the review you want to report.
Then you will be prompted to fill out the information and report the review.