• Navigate to Reviews Setup >> Publishing >> Profile Page Settings

The settings on this page determine what is visible on your company profile page, the page on Reviews.io which shows your reviews publicly.

Determines whether the following link appears on your profile page.

Write a review form

Determines whether users can write their review directly on your page without invitation. Review written without invitation do not count towards Google Seller Ratings requirements.

Show company contact details

Toggle company contact details with this option

Customer name format

Choose how customer names show on your website.  Use the drop down menu for options.

  • Shorten surname (e.g Joe B)

  • Shorten first name (e.g J Bloggs)

  • Don't show customer names

  • Partially star customer names e.g (Joe B••••)

Business description

If this section is filled in, the information will appear on your profile page in a panel on the left.

Hide review dates

If this option is checked, no dates will appear against your reviews.  Customers like to see recent and relevant reviews so we would advise not using this option.

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