Requirements

  • Active REVIEWS.io account

  • Active Shopware 6 account ( Professional or Enterprise)

Instructions

  • Within your Shopware dashboard, navigate to Settings >> Shop >> Email Templates

  • Then go into 'Add' >> 'Add email template'

We recommend using the following text within the fields -

*Information >> Type: Enter delivery state: Shipped

Information >>Description: REVIEWS.io BCC Email submission template

Options >> Subject: Review submission for #{{order.orderNumber}}

Options >> Sender Name: YOUR-STORE-NAME

Mail Text >> Plain Text: REVIEWS.io submission for Order #{{order.orderNumber}}

*Mail Text >> HTML:

<!--name:{{order.orderCustomer.firstName}}-->
<!--order_id:{{order.orderNumber}}-->
<!--email:{{order.orderCustomer.email}}-->
{% for lineItem in order.lineItems %}
<!--product:{{ lineItem.payload.productNumber|u.wordwrap(80) }}-->
{% endfor %}

Required details are marked with * whereas all others can be named as you prefer.

  • Click Save

  • After saving, navigate to Settings >> Shop >> Business Events, and select 'Add Business Event'

We recommend using the following text and options within the fields -

Title: REVIEWS.io BCC Email submission

*Event: Shipment enters status shipped

*Email Template: REVIEWS.io BCC Email submission template

*Email address: store-name@b2b.reviews.io

Name: REVIEWS.io

Required details are marked with * whereas all others can be named as you prefer.


Note: Your unique @b2b.reviews.io email address can be found within your REVIEWS.io Dashboard. Simply navigate to Integrations >> BCC Dispatch Emails

  • Set Business Event to Active and Save

Please get in touch with REVIEWS.io via the Live Chat in your account once the first emails have been sent to this email address.

Our Customer Support team will then confirm whether everything has been set up correctly.

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