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BigCommerce - Alternative BCC Method

Integrate REVIEWS.io and BigCommerce using the BCC Method

Written by Mollie Herbert
Updated over 6 months ago

🚨 Important 🚨
To complete this installation, you will require your company BCC Email address, the location of which can be found by following the instructions in this article


Requirements

⭐️ Available on Start-Up, Grow, and Plus plans

Don’t meet the requirements with your current plan? Upgrade now to get access.


Navigation 📍

  • Log into your REVIEWS.IO Dashboard

  • Navigate to Integrations

  • Select BCC Dispatch Emails


Instructions ⚙️

Set up BCC Email

  • Log in to Big Commerce

  • Navigate to Store Setup >> Store settings

  • Click on the Miscellaneous tab.

  • Under Email Settings, you will see Forward Order Invoices.

  • Check the box next to Yes, forward order invoices to 👇

  • Input the following email: [your-store-id-here]@b2b.reviews.co.uk

  • Click Save

Amend Invoice Email

  • Navigate to Marketing > Transaction emails

  • Click Edit Template on the Order Email Template

  • Click Code

  • Insert the following code at the bottom of the HTML

<!-- Reviews.co.uk Data -->
<!-- email: %%GLOBAL_BillingEmail%% -->
<!-- name: %%GLOBAL_CustomerName%% -->
<!-- order_id: %%GLOBAL_OrderNumber%% -->
  • Hit Save.

We will now automatically be forwarded your order emails to queue an invite off the back. You will see your invites queuing in your Invitation history in your dashboard.

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