Unmatched SKU's

Remapping Updated SKU's

Mollie Herbert avatar
Written by Mollie Herbert
Updated over a week ago

In some cases, you may find that you need to update or change the SKU's for your products.

In event of this, we offer a quick and easy solution to enable you to remap the reviews to the correct SKU once you have added the updated product feed.

Navigation πŸ“

When logged into your account, please go to Collection >> Product Catalogue.

If you have any unmatched SKU's they will display at the top as displayed below.

Once you have clicked through, you will see a list of all of the unmatched SKU's & you will be easily able to type in the new SKU.

The reviews will then be moved over & would show against the updated SKU πŸŽ‰

Bulk Matching SKUs

If you have a large amount of unmatched SKUs our support team can assist with a SKU remapping file. If you contact our live chat support we can export all your unmatched SKU's into a CSV and provide this to you. You would then need to update this .CSV with the new SKU you'd like those reassigned to:







Once you've sent this back to us, we can get those moved over for you in bulk! πŸŽ‰

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