As part of aligning your email presence with your brand, you can set up sending your review invitations from your own domain in REVIEWS.io.
Until you set up a email address all Review Invitation Emails and replies to reviews & questions are from firstname.lastname@example.org
This is an advanced feature that may require assistance from a developer or your web hosting company. Before using this feature please ensure that the email address you wish to use has been created and can receive email and that you can make changes to your website DNS.
This feature is not compatible if your domain is the registrar for your domain.
Navigate to Reviews Setup >> Collection >> Use Own Email Address
Enter Email Address and click Submit
You will receive verification email from REVIEWS.io
Click on link within the verification email link to verify your email address.
Enter the CNAME records that have been automatically generated within your dash.
If your domain has an SPF record please add "include:amazonses.com"