Connect your REVIEWS.io account to Klaviyo and create segmented audiences based on your review data.

Create your Klaviyo API Keys here (https://www.klaviyo.com/account#api-keys-tab) and add them to the API form for Klaviyo integrations within your REVIEWS.io account.

How it looks in Klaviyo:

If you are using multiply Klaviyo accounts you must include ORDER ID Prefix field Eg: US Account may have order ids like #US123141 and the AU, #AU124181

Review Tracking Events

When a review is submitted or an Influencer is found after the integration has been enabled, a "Custom Event" will be pushed into the customer's profile in Klaviyo.

The following events will be pushed to Klaviyo customer's profile:

a) In Klaviyo click "Lists & Segments" in the left navigation, and then the blue "Create List / Segment" button.

b) Next click the "Segment" button.

c) Name Segment

Give your Segment a name and then under "Definition" select "What someone has done (or not done)".

d) Select Tracking Event

Select Tracking Event where You can then choose a REVIEWS.io tracking event.

You can further filter down using the event properties. For example to filter to users who've reviewed a specific product select "ReviewsIOProductReview" as the event, then click the "Add Filter" button, select "product_sku" in the "where" box and then type the sku into the "equals" box:

e) Segmenting via Attributes

We also do offer the ability to create Segments via Attribute which you have collected from customers alongside reviews. If you had a Attribute already set up and collected in REVIEWS.io:

This information would then be able to be utilised within these segments in Klaviyo under the Properties about someone: