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Country Settings (Set Your Timezone)
Country Settings (Set Your Timezone)

Send review invitations to your customers in the correct timezone.

Tom Goodwin avatar
Written by Tom Goodwin
Updated over a week ago

This article will show you how to set your Reviews dashboard to match up with your local timezone. In order to avoid sending review invitations to your customers at night, select your timezone below πŸ‘‡

Navigation πŸ“

  • Login into dash.

  • Navigate to Settings > Country Settings.

Instructions βš™οΈ

  • Click on the Timezone drop down and select the most suitable timezone for you Business

  • Hit 'Save Timezone' to ensure that the system remembers this πŸ‘‡

If you wish to use different email invitation templates for different countries and have unique delay times for certain regions, you can set these rules using the fields below, provided that the relevant country code is added within the review invitation.

Note: We lookup your customer's location automatically using the Shopify API.


The time delay set within the Country Settings will be on top of the time delay set in your original Email Templates.

If you have a 7 day delay in you Email Template and a 7 day delay in your Country Settings, the overall delay will be 14 days.

In this example below, this account wants to set up a German Invitation to go out, but instead of a 7 day delay - they want it to have a 12 day delay due to different delivery/shipping times.

First they'll need to create a German Invite with the form language set to Deutsch πŸ‘‡

So after creating this duplicated template and setting the Form Language to German, I'll need to go back to Country Settings and add a rule for this Invite:

Now we have created a separate country setting rule for our target timezone! πŸŽ‰

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