All CollectionsFAQsFAQsOur most popular Frequently Asked Questions.3 articlesVerified reviews and moderation FAQsPolicies and procedures regarding customer review contentManaging Negative ReviewsNegative or “unfair” reviews can be frustrating so here is a guide on how to manage them effectively to build trust with your customer.What's allowed on REVIEWS.io — and what isn'tOur platform rules, high-risk industries, and what happens if an account breaks the rules.