Requirements

  • Available on the Growing Business plan and Enterprise plans only.

How it works:

REVIEWS.io supports the ability to use the same email address and password to log into multiple accounts. This means that once your email address is added as a user to an account, you will then have the ability to toggle between separate accounts.

Switch to a different account by clicking the Account dropdown in the upper Left. Then, select the account you would like from the Other Account dropdown.

Additionally, REVIEWS.io supports varying permissions for the same email address within separate accounts. For example, the same person could have Administrator rights in one account, but be a Agent in another.

Only account Administrators are able to add new users to an account and remove them when needed. Additionally, it is not possible to link separate login email addresses, so make sure that the email address you use is consistent throughout accounts.

How to set it up

  • Navigate to Account in the bottom left of the dashboard

  • Click on Manage Users

  • Invite Team Member on each account by adding their email address & assigning a user role

  • An email will then be sent, you would then need to accept the invite.

  • Once you have accepted the invite, you will then need to set up a password.

    IMPORTANT: THE PASSWORD MUST BE THE SAME FOR THE USER ON ALL ACCOUNTS.

  • Once you have done this for each account, you will then be able to toggle between the accounts using the drop down in the top left hand corner.

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