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Sending Review Invitations From Klaviyo
Sending Review Invitations From Klaviyo

How to create a Review Request flow within Klaviyo

Tom Goodwin avatar
Written by Tom Goodwin
Updated over a week ago

As opposed to sending your review invitations through the invitation emails, we offer the ability to do so through Klaviyo.



Creating a Post Purchase Review Request Flow

1. Create a new flow from within your Klaviyo dashboard, and choose 'Product Review/Cross Sell'.

2. Set the 'Time Delay' to however long after order fulfilment you want the request sending to your customer.

3. Select the 'Dont Keep It To Yourself' email, and hit 'Edit' > 'Edit Content'.

4. Select the 'Item.Product.Title' block, then select ROWS > DYNAMIC > COLUMN 2 > TEXT.

5. Remove the 'Review This Item' hyperlink.

6. Add a CTA button underneath the 'Item.Product.Title' with the Dynamic Link. Instructions to embed this link correctly are available here.

By doing so, when the customer clicks 'REVIEW YOUR PURCHASE', they will be directed to the collector page to leave their verified review.

Example Email Templates:

Below are some great email templates clients of have setup to collect reviews through Klaviyo.

Alf The Label

Dock & Bay


Milton & King

Additional Klaviyo Features

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