REVIEWS.io have enhanced your review collection ability. REVIEWS.io Flow Sequences allows you to tailor your review collection to how you see fit.
Automation through one of our integrations.
Sign in to your REVIEWS.io Dashboard
Head to INVITATIONS
Click on FLOW SEQUENCES
Click 'Create First Sequence'
Select 'Create sequence from blank'
You will then begin at this page here:
Firstly, you will want to add a time delay to your flow, so that when the data is received, our system processes your review request email to send the first request (x) days later. For this example, I am going to set the delay to 7 days.
IMPORTANT: The Time Delay in the Flow, will override the time delay in your Email Templates unless you are using the API integration.
Once you have done so, add a 'Send Email Invitation' block to your flow.
You have the ability to select:
Email Template (from your saved templates)
You can also preview the review request on the left hand side.
Once this is complete, you have created your very first FLOW sequence. To activate it, you simply need to save the template, and hit the ACTIVATE button in the top right.
Note, this is the most basic of flow sequences available. Some other suggested flows you could build include:
Split A/B Testing Review Invitations
Filtering thankyou emails by rating/type/content
PLEASE NOTE: If you collect with the 3rd party integration the flow will only send the initial invitation. The follow up emails will not send for the flow sequence to the 3rd party platforms.