This Branch in our Flow feature can be great if you were only wanting to target a specific product for reviews, or even Personalising the email template used for each product.


  • Available on all plans


  • Select Invitations >>> Flow


Firstly, create a basic review request flow by following this guide here. It should look something like the below:

Then you will need to add an advanced split with the Purchased Product data field selected:

In the condition section you can choose to be inclusive with your Product selection or Exclusive:

From here you can set the flow to your need. You can send a follow up reminder invitation if you were wanting to ensure that you get the reviews in for that product.

You could also send a Media invitation request off the back of this to request the reviewer to leave an image of video of their product.

Related Support Articles

  • Follow Up Photo / Video Review Request

  • Split A/B Testing Review Invitations

  • Filtering thankyou emails by rating/type/content

  • Sending review invitations based on country.

  • Sending review invitations based on products purchased.

  • Flow - Follow Up Review Requests via Email or SMS

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