In some cases, you may find that you need to update or change the SKU's for your products. In event of this, we offer a quick and easy solution to enable you to remap the reviews to the correct SKU once you have added the updated product feed.
When logged into your account, please go to Reviews Set up >> Product review set up >> Product Catalogue.
If you have any unmatched SKU's they will display at the top as displayed below.
Once you have clicked through, you will see a list of all of the unmatched SKU's & you will be easily able to type in the new SKU.
The reviews will then be moved over & would show against the updated SKU.
If you do have any questions or need any further help, feel free to reach us on the live chat, we are always more than happy to help.