Account
Articles to assist with account settings
By Maddox and 2 others3 authors20 articles
Event LogTrack actions made by your team within your account
How to set up Multi-Store Log InThis guide will show you how to switch seamlessly between multiple accounts with one user
Business types not accepted on REVIEWS.ioWhich business categories cannot be approved for a REVIEWS.io account, why they are restricted, and what to do if your account activation was denied.
Feature Requests & FeedbackLearn how you can help us better the platform and request features
Can't log in to your REVIEWS.io account — troubleshooting guideStep-by-step guide to resolving REVIEWS.io login issues, covering password reset, Google SSO, account verification, suspended accounts, and new account activation.
What happens to your reviews and data after cancellation or downgradeExplains what happens to your collected reviews, widgets, queued invites, and account settings when you cancel your REVIEWS.io subscription.
Transferring Account Access When Leaving Your OrganisationWhat to do before leaving your REVIEWS.io account — how to give another user full Administrator access and safely remove yourself.
What's included in each REVIEWS.io subscription planA guide to what's included in each REVIEWS.io plan — Essentials, Start-Up, Grow, and Plus — and what changes when you upgrade or downgrade.
Personal PreferencesCustomise your Personal Preferences and access your Notification Centre.
BillingView invoices and update your payment card.
How to cancel or unsubscribe from your REVIEWS.io subscriptionCancellation notification and policy
Edit Profile InformationUpdate your account information contact and login details
How do I know my REVIEWS.io cancellation was processed?No confirmation email is sent when you cancel. Here's how to verify your cancellation went through and what to expect during your notice period.